FAQs and Support
The short answers to everything you’re wondering before you hand over your card.
The Reality of the Room
How long does a session take?
Usually 1.5 to 2 hours.
That’s the sweet spot. It gives everyone enough time to settle in, get into the groove, finish their piece, and take group photos without dragging out or running into dinner plans. For our corporate clients, we also offer shorter, focused sessions (e.g., 45 minutes to 1 hour) that can easily fit between meetings or as part of a larger conference agenda.
What if half our team "can’t even draw a stick figure"?
That’s literally our target market.
If your entire team were professional painters, you wouldn’t need us. Our sessions are built specifically for people who have no artistic experience and are convinced they’re potentially going to mess it up. We break every piece down step-by-step with zero art-school pretension. We have never had someone walk away without a finished canvas they were proud to take home.
What does our team actually paint?
Whatever suits your crowd.
You don’t have to paint a generic bowl of fruit. We have a big catalogue of designs for you to choose from, and if none of those suit you or you want something tailored to your brand, our team will design it for you (custom design fees do apply).
Set-up & Logistics
Do you supply drinks or can we bring our own?
BYOB.
As a mobile business, helping you be creative is our main focus, so we ask that our clients supply whatever drinks they may want during the event. A mocktail station for the non-drinkers works brilliantly too (check with your venue about corkage).
Do we need a dedicated studio or do you come to us?
We come to you.
Phuza and Paint is a fully mobile business, so give us boardrooms, office patios, canteens, private gardens, or hired venues - we turn whatever space you have into a full painting setup. All you need to provide are tables and chairs with enough elbow room for your headcount.
While we don't have our own venue, we do have strong partnerships with several fantastic venues across Johannesburg and can provide recommendations if you need a space for your event.
Will our office furniture surive this?
Yes. We treat your space with serious respect.
We cover every table with protective tablecloths before anything touches the surface. We use non-toxic, water-based acrylic paints that wash off skin easily, and we supply every guest with an apron. That said, don’t wear your wedding dress or a bespoke silk tie - leave the dry-clean-only wardrobe at home just in case.
What does your team handle on the day?
The entire operational headache.
We arrive 45 to 60 minutes early to do a complete setup before your first guest walks in the door. We run the floor, manage the pace, hype up the painters, and handle the music (we even bring the speaker). When the session ends, we clean up the area. When we walk out, your space should look like it did before we arrived.
Numbers, Booking & Payment
What is your minimum and maximum group size?
Minimum 10 painters (or R3950 equivalent spend for 10 or less); no real maximum.
Whether you’re booking an intimate team of 10 or an end-of-year company function for 150+ guests, our mobile gear and facilitator team scale to fit the room. We do, however, suggest a rotational format for large groups, so that everyone gets the best experience.
How far in advance do we need to book?
As soon as you have a date in mind.
Mid-week dates are generally flexible, but Thursday and Friday afternoon slots - especially between October and December - book out weeks or months in advance. If you have a specific date on your radar, lock it in early with a deposit so nobody snipes your slot.
Where do you travel to?
Anywhere in South Africa - virtually or in person.
While we mainly operate throughout Johannesburg, Pretoria, and surrounding areas, we have also done events in KZN, Western Cape, Limpopo, and Free State. We’ve even run hybrid events across all nine provinces, connecting multiple offices via video call. Planning an out-of-town executive breakaway or conference in the bush? Give us the venue and we’ll just factor travel into your custom quote.
We have a specific budget or a non-profit/community group. Can we still work together?
Let’s talk.
While our standard rate is set at R395 per person for the complete studio setup and facilitation, we know not every gathering fits the same mold. If you’re a registered charity, school, community initiative, or working with a unique event constraint, reach out directly. While we don't slash rates on our full experience, we can often adjust the materials, format, or timing to build something that works for both of us.
What is your cancellation and reschedule policy?
Life happens, but our dates fill up.
Because we reserve gear, purchase supplies, and lock down dates exclusively for your booking, we require at least 7 days' written notice to reschedule your event to a new date without penalty. Full terms are outlined clearly on your formal invoice.

Still have questions?
Need a quick quote?
info@phuzaandpaint.com
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Get in touch
Skip the back and forth. Chat straight with our lead team to lock in your date.